How to Fix ” We Could Not Complete your iTunes Store Request” 2019

 How to Fix ” We Could Not Complete your iTunes Store Request” 2019

How to Solve this Problem for Windows Users

If you are experiencing this error message and you are using iTunes on a Windows System, follow these instructions to fix it.

Step 1: Quit iTunes and Safari if you have the browser on your Windows computer.

Step 2: Open Windows Explorer.

Step 3: In the upper bar of the Windows Explorer, under Organize, choose “Folder and Search Options.”

Step 4: in the “View” tab, ensure that “Show Hidden files, folders and drives” is checked and then click OK.

Step 5: Go to C:\Users\YourUserName\AppData\Roaming\Apple Computer\iTunes\Cookies or YourUserName\AppData\Roaming\Apple Computer\iTunes\Cookies and delete everything in the folder.

Step 6: Now launch iTunes and connect to your iTunes account.

This should eliminate the problem and allow you to purchase or download apps all over again. Check more informations here.

How to Solve the Problem for Mac Users

If you are using a Mac instead, here’s how to go about solving the problem.

Step 1: Sign off on the Mac App Store and iTunes but leave the Mac App Store open.

Step 2: Quit iTunes and iBooks if they are running.

Step 3: Now, open Safari and go to Preferences/ Privacy.

Step 4: Choose to Block cookies “Always”.

Step 5: Click on “details” under “Remove all website data…”

Step 6: Search for “apple.com” and click on it when it appears in the search results, click “Remove” and then click “Done.”

Step 7: Now quit Safari and open Activity Monitor. In Activity Monitor, search for “storeagent.” (You may find it as ibookstoreagent.)

Step 8: Select all of them and force quit (you can do that sing the “X” in the toolbar if you are using Mavericks.)

Step 9: In Finder, go to ~/Library /Cookies and delete everything in that folder. Empty the trash.

For now, check:Free iTunes/iPhone Backup Extractor for iPhone, iPad

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